Last Updated: September 24, 2026
Parable Skate Co. (“Parable Skate Co.,” “Parable,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and business.
1. Information We Collect
Depending on how you interact with Parable Skate Co., we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Payment-related information necessary to process your transaction
- Information you provide when contacting us
- Product reviews and ratings you submit
- Information collected through cookies and similar technologies
- Website usage and technical information, where applicable
Customers are not required to create an account in order to place an online order. Orders may be completed through guest checkout.
2. Payment Information
Payments made through our website are processed using Square and its applicable payment infrastructure.
Parable Skate Co. does not need to retain your complete payment-card number for ordinary order processing. Payment information may be collected and processed by our payment provider in accordance with its own privacy and security practices.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping or local pickup
- Communicate with you about your order
- Respond to questions, requests, or customer-service inquiries
- Process returns, exchanges, and refunds
- Maintain business and transaction records
- Improve our website, products, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Comply with legal and regulatory requirements
- Send promotional communications where you have provided the consent required by applicable law
We will not use personal information for purposes unrelated to those identified in this Privacy Policy without appropriate consent, unless otherwise permitted or required by law.
4. Marketing Communications
Parable Skate Co. may offer an optional newsletter or promotional email program.
If you choose to receive promotional communications from us, we will use your email address for that purpose in accordance with applicable Canadian anti-spam requirements.
You may unsubscribe from promotional emails at any time using the unsubscribe mechanism included in the message or by contacting us.
Transactional communications relating to orders, payments, shipping, returns, or customer-service matters may still be sent, when necessary, even if you have unsubscribed from promotional communications.
5. Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, maintain security, and improve the customer experience.
We may also use analytics or similar technologies to understand how visitors use our website.
The specific technologies and third-party services used by our website may change over time as our website and ecommerce systems develop.
6. Third-Party Service Providers
We may use third-party service providers to operate portions of our business and website. These may include providers involved in:
- Ecommerce and website hosting
- Payment processing
- Shipping and delivery
- Website analytics
- Email communications
- Website security
- Customer-service or technical services
These providers may receive personal information only as reasonably necessary to provide their services to Parable Skate Co., subject to their applicable terms and privacy practices.
7. Shipping Information
When you place an order, we may provide necessary information, such as your name, shipping address, telephone number, and order details, to the applicable shipping provider so that your order can be delivered.
8. Product Reviews
If you submit a product review or rating, the information you choose to make public may be displayed on our website.
We may remove reviews that contain unlawful, fraudulent, abusive, threatening, discriminatory, spam, misleading, or otherwise inappropriate content, or that violate our website policies.
9. Protection of Personal Information
We take reasonable measures appropriate to the circumstances to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or other misuse.
10. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.
11. Accessing and Correcting Your Information
Subject to applicable law, you may request access to personal information we hold about you and request correction of inaccurate or incomplete information.
You may contact us using the information below to make a privacy-related request.
12. Children's Privacy
Our website is not intended to require customers to be 18 years of age or older. However, customers under the age of 18 should have the involvement and supervision of a parent or legal guardian when making purchases.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers, or applicable legal requirements.
The updated version will be posted on our website with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Parable Skate Co.
